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  1. Home
  2. Privacy Notice

Guest privacy

Privacy Notice

This notice explains how Arasatu Villas & Sanctuary handles information through this website and the guest services connected to it.

Read the Cookie NoticeContact Arasatu

Current notice

Effective 15 July 2026

In this notice

  1. 01What this notice covers
  2. 02Information you choose to share
  3. 03How information supports your stay
  4. 04Analytics and advertising choices
  5. 05Connected guest services
  6. 06How long information is kept
  7. 07Questions and requests
01

What this notice covers

This notice applies to the Arasatu website and the guest journey that begins here. We use the property's public name, Arasatu Villas & Sanctuary, throughout.

When a link takes you to a booking platform, messaging service, map, social network, or another connected service, that service may handle information under its own privacy terms.

02

Information you choose to share

You may share details such as your name, contact information, travel dates, guest numbers, villa preferences, and special requests when you email or message Front Office, use the direct-booking service, or speak with Juna.

Please share only the information needed for your enquiry or stay. Avoid sending payment-card details, passwords, or other sensitive information through ordinary email or messaging.

03

How information supports your stay

Information may be used to answer an enquiry, check availability, arrange a reservation or island journey, prepare for a stay, provide guest support, and keep relevant operational records.

Website information may also support security, performance, service improvement, and campaign measurement where the applicable privacy choice allows it.

04

Analytics and advertising choices

The Arasatu website uses Google Tag Manager to manage analytics and advertising measurement. Google Analytics may help us understand visits and page use. Advertising tools, which may include Meta Pixel when enabled through Google Tag Manager, may help us measure campaign performance.

Essential website functions remain active. Analytics and advertising choices follow applicable regional defaults until you save a preference, and you can revisit those choices at any time from Privacy choices in the footer.

05

Connected guest services

Direct booking, WhatsApp, email, Google Maps, Facebook, TikTok, and original press sources open only when you choose their links. Juna is also guest-initiated and loads its conversation window only after you open the concierge.

The Gallery includes Arasatu's official Instagram profile in an embedded window that loads as you browse. When it loads, Instagram may receive browser, device, network and account information, even if you do not open Instagram in a new tab.

Connected services handle information under their own privacy notices. To visit Instagram directly, use the link to @arasatuvillas.

06

How long information is kept

Retention depends on the purpose of the information, the guest relationship, operational needs, and any applicable record-keeping requirement. Information should not be kept longer than reasonably needed for those purposes.

No online service can promise absolute security. Arasatu uses proportionate care and expects connected service providers to maintain safeguards appropriate to their role.

07

Questions and requests

Privacy rights can differ by location. You may ask what information Arasatu holds about you, request a correction, or raise a privacy concern by contacting the property email below. Arasatu may need to confirm your identity before acting on a request.

This notice may be refined when the website, connected services, or applicable requirements change. The effective date above will be updated when a material revision is published.

info@arasatu.com

Arasatu Villas & Sanctuary

Sea of Splendors, Soul of Maratua.

A private marine resort on Maratua, set above coral-rich water and open sea.

Explore

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  • About Arasatu
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Plan

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  • Press and features
  • Book direct
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Connect

  • WhatsApp
  • info@arasatu.com
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Language

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  • Bahasa Indonesia
  • 简体中文

Desa Teluk Harapan, Maratua Atoll, Berau, Indonesia 77381

© 2026 Arasatu Villas & Sanctuary

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Privacy choices

Privacy choices

Arasatu uses essential technology to operate this website. With your permission, analytics helps us understand how the site is used, while advertising measurement helps us understand relevant campaigns. You can change your choices at any time.

You have not saved your privacy choices. Until you do, the settings for your region apply. Choose whether to allow each optional category, then select Save choices.